Privacy Policy

Your trust is our priority. Learn how we collect, use, and protect your data.

1. Introduction

Welcome to Qasr Al Watan Cultural Experiences. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website qasralwatanae.info, interact with our services, or engage with us in any way. By using our website and services, you agree to the terms of this Privacy Policy.

We respect your privacy and are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for our European visitors and other relevant local regulations. This policy applies to all information collected through our website and any related services, sales, marketing, or events.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we may collect includes the following:

Personal Identifiable Information (PII): Name, email address, phone number, physical address, and other similar contact data.
Usage Data: Information about how you access and use our website and services, such as your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs.
Inquiry Details: Information you provide when submitting inquiries through contact forms, email, or phone calls, related to our services.
Communication Data: Records of your communications with us, including customer support queries and feedback.

3. How We Use Your Information

We use personal information collected via our website for various purposes, including:

To provide, operate, and maintain our services.
To improve, personalize, and expand our services.
To understand and analyze how you use our services.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
To process your inquiries and requests, and to respond to your questions.
To send you emails about our services that we think might be of interest to you, based on your implicit consent for service updates.
To find and prevent fraud.
To ensure compliance with legal obligations.

4. How We Share Your Information

We may share your information with third parties in the following situations:

With Your Consent: We may disclose your personal information for any purpose with your consent.
Service Providers: We may share your information with third-party service providers who perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

Abstract depiction of digital data security and protection, shimmering blue and gold light trails

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

7. Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by Qasr Al Watan Cultural Experiences. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last updated: November 24, 2023